How do I switch between Outro membership plans?
You can switch between Outro's membership plans at any time. Sometimes you will need clinician approval to downgrade your plan. Just let us know, and we'll be happy to help.
When to consider switching
- Platform Basic → Taper Management: If you're ready to actively taper and want a monthly visit bundled in, upgrading to Taper Management gives you that structure.
- Taper Management → Taper Management+: If you feel like you need a bit more support than 1 visit per month, upgrading to Taper Management+ allows you to schedule up to 4 visits per month with your clinician.
- Taper Management or Taper Management+ → Platform Basic: If you're holding your dose and not actively making reductions, the Platform plan can lower your monthly cost while keeping access to peer support, symptom tracking, and messaging. Note, this plan requires clinical approval.
- Monthly → Quarterly billing: Save by switching to quarterly billing on any plan.
How to switch
Message us through the Outro Portal or email care@outro.com and let us know which plan you'd like to switch to. We'll confirm the details and timing with you before making any changes.
Good to know
- Membership plan switches will take effect at your next billing date.
Questions? Reach out through the portal or email care@outro.com.