What happens if my clinician changes?

We understand that the relationship with your clinician is important, especially during a taper. Occasionally, clinician changes happen — and when they do, we make the transition as smooth as possible.

What to expect

1. You'll be notified — We'll reach out to let you know about the change and introduce your new clinician before any transition happens.
2. Your taper plan continues — Your new clinician will have your full medical history, taper plan, symptom tracking data, and session notes. Nothing is lost.
3. Warm handoff — Your previous clinician provides a detailed briefing to your new clinician so they're fully up to speed on your progress, preferences, and any concerns.
4. We'll help you schedule — Our care team will work with you to get your next appointment booked with your new clinician at a time that works for you.

Will my taper plan change?

Your taper plan stays the same unless your new clinician recommends an adjustment based on their clinical judgment. If any changes are suggested, they'll always be discussed with you first — nothing changes without your input.

Questions during the transition?

If you have any concerns or questions during a clinician transition, don't hesitate to reach out through your Outro portal or email hello@outro.com. Our care team is here to support you every step of the way.